Shipping & Returns

 

 

Shipping

UK Shipping is always free of charge.

We also ship worldwide, if you have any difficulty ordering from your country please contact us for assistance.

Shipping times can vary depending on your location.

  • Shipping to European locations typically take 10-15 working days, but allow a full 28 days
  • Shipping to USA locations typically take 11-16 working days but allow 28 days
  • Shipping to African locations typically take 15-21 working days but allow 28 working days
  • Shipping to All Other locations typically take 10-15 days, but allow 28 days.

We do ship all orders by airmail post so please allow time for delivery by airmail, actual delivery time may vary depending on a number of factors beyond our control.  The above table of delivery times applies to all orders, with no exceptions.  Under no circumstances whatsoever will we consider any item lost or refund any order that is in transit within the time scale shown in the above table.

 

Returning a product

If you are not 100% satisfied with your purchase, you can return your order for a full refund.

Simply contact us to let us know that you would like to return a product, then we will give you a returns address.  Once you have the returns address you should post the product back to us in the same condition that it was received.  Once we receive the product we will refund you in full within 3 working days.  

It's up to you how you post a return product, you may choose to use a registered or signed for service if you wish.  Note that we do not refund return postal costs unless we have shipped a faulty, not as described or incorrect product.